The unsung heroes of roadside assistance in Cheektowaga
Whenever a tragic incident (like a road accident) happens, roadside assistance services are one of the first responders to the site along with police and paramedics. Still we treat later two with much more respect as compared to roadside assistance.
It was a cold night of November, snow was falling, and everything was covered under the white blanket of snow. I was passing through Harlem road when I saw the most disturbing and unforgettable sight of my life.
A small grey sedan was stranded on the highway. At first it looked like the car was out of gas or had some other minor issue, but looking from up close, I saw that left side of the car was completely destroyed. It was a mother traveling with two of her very young children; a girl of about 10 and a young boy.
The mother was sitting on the road crying, holding the boy in her lap; the girl was standing beside her. I got out of my car and this is when I saw it; mother was holding the decapitated body of the young kid. Later I learned his head was severed because of the seat belt. It was a freak accident. Both mother and daughter were in shock, tears were frozen to their face. My first instinct was calling 911 to report the incident.
Within next 20 minutes the first help reached there was a roadside assistance truck, then police arrived and lastly the paramedics. It was one of the crewmembers of roadside assistance in Cheektowaga who found the head of the boy; it was him to took the mother and daughter inside their truck because it was freezing outside.
Then police and paramedics arrived, I didn’t stay there afterwards and came home. But the whole incident got me thinking, why police and paramedics are entitled to receive trauma therapy and roadside assistance workers don’t get any such perk.
Roadside assistance in Cheektowaga is one of the most traumatizing jobs in the world, maybe even more than paramedics. They should be treated with respect and their medical insurance must cover the expenses for therapy. Most tow truck drivers are unable to work any other jobs because of the PTSD they suffer from.
A tow-truck worker found the severed head of the boy, not police or a paramedic. I still wonder how he must’ve felt, the trauma of the incident will stay with him forever, his job isn’t going to pay for his therapy, what will he do after he retires from the job?
A tow-truck worker found the severed head of the boy, not police or a paramedic. I still wonder how he must’ve felt, the trauma of the incident will stay with him forever, his job isn’t going to pay for his therapy, what will he do after he retires from the job?


Roadside Assistance is a small monthly cost and could potentially save you a lot of money when it comes time to need it. As always, be sure to reference your policy or speak to an agent about roadside assistance coverageonsite mobile forklift repair
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